Free Ground Shipping On All Orders $75+

 

Flat Shipping Rates*

·         Orders totaling $75.00 or more will ship by ground free of charge.
·         Ground Delivery - $7.95
·         FedEx 2-Day - $11.95
·         FedEx Standard Overnight - $19.95
·         FedEx Ground Canada - $29.95 (recipient is responsible for any duties/taxes)

* Large orders over $100 are subject to a higher shipping rate, which can be estimated on the shopping cart by entering your destination state/province and postal code

U.S. Territories, Military (APO/FPO) Addresses, and P.O. Boxes

·         At this time, only ground shipping is available to these addresses -- please allow 2-3 weeks for delivery.

Alaska and Hawaii

·         Unfortunately, we are unable to offer shipping to Alaska or Hawaii at this time.

International Shipping

·         At this time, we are not able to fulfill orders outside of the United States and Canada.

Order Processing

·         Orders submitted by 2:00 pm EST will typically ship out the same day (with the exception of weekends and holidays).
·         Orders submitted after 2:00 pm EST will ship the next business day.
·         Orders submitted on Friday after 2:00 pm, Saturday, or Sunday will ship the following Monday.
·         Some items may require one additional business day for processing.

Ground Delivery

·         For time-sensitive deliveries, please keep in mind that Ground Delivery does not offer a guaranteed delivery date and we highly recommend selecting 2-Day or Overnight.

Overnight & 2-Day Deliveries

·         IT’SUGAR does NOT process orders on Saturday or Sunday.
·         Saturday delivery is only available with selection of Priority Overnight with Saturday Delivery for an extra fee. Orders must be submitted by 2:00 pm EST that Friday.
·         Overnight orders placed on Thursday after 2:00 pm EST or Friday without Saturday Delivery upgrade will not be delivered until Monday.
·         Please reference the below chart to see when your 2-Day Delivery will arrive.

FedEx 2-Day Delivery Times

If you placed your order on...

Your order will arrive on...

Monday before 2 PM

Wednesday

Monday after 2 PM

Thursday

Tuesday before 2 PM

Thursday

Tuesday after 2 PM

Friday

Wednesday before 2 PM

Friday

Wednesday after 2 PM

Monday

Thursdays before 2 PM

Monday

Thursdays after 2 PM

Tuesday

Fridays before 2 PM

Tuesday

Fridays after 2 PM

Wednesday

Saturday/Sunday

Wednesday

Tracking Information

·         Once your order has been processed, you will receive a confirmation e-mail with your FedEx tracking number. Please allow 24-48 hours for this number to become active.

For any questions regarding your IT’SUGAR order please e-mail us at customerservice@itsugar.com or call us toll-free at 1.877.385.0833.