Free Ground Shipping On All Orders $49+

 

Flat Shipping Rates

  • Orders totaling $49.00 or more will ship via FedEx Ground for free.
  • FedEx Ground* - $5.95
  • FedEx 2-Day* **- $9.95
  • FedEx Standard Overnight* **- $19.95

* Within the continental U.S.

  • FedEx Ground (Canada) - ** $29.95

** Large orders over $100 are subject to a higher shipping rate and require signature upon delivery

Warm Weather Shipping (May through October)

·         All IT’SUGAR chocolate, gummies, and other heat-sensitive treats require FedEx 2 Day or Standard Overnight shipping.
·         To ensure your candy arrives in perfect condition, heat-sensitive orders placed after Thursday at 2pm through Friday require one business day to process.
·         Heat-sensitive orders do not ship on Friday, unless Priority Overnight with Saturday Delivery is selected.

Same Day Processing *

  • Orders submitted by 2:00 pm EST will ship out the same day (with the exception of weekends and holidays).
  • Orders submitted after 2:00 pm EST will ship the next business day.
  • Orders submitted on Friday after 2:00 pm, Saturday, or Sunday will ship the following Monday.

* Some orders may require one additional business day for processing

Overnight & 2-Day Deliveries

  • IT’SUGAR does NOT process orders on Saturday or Sunday.
  • Saturday delivery is only available with selection of Priority Overnight with Saturday Delivery for an extra fee. Orders must be submitted by 2:00 pm EST that Friday.
  • Overnight orders placed on Thursday after 2:00 pm EST or Friday without Saturday Delivery upgrade will not be delivered until Monday.
  • Please reference the below chart to see when your 2-Day Delivery will arrive.

FedEx 2-Day Delivery Times

If you placed your order on…

Your order will arrive on…

Monday before 2 PM

Wednesday

Monday after 2 PM

Thursday

Tuesday before 2 PM

Thursday

Tuesday after 2 PM

Friday

Wednesday before 2 PM

Friday

Wednesday after 2 PM

Monday

Thursdays before 2 PM

Monday

Thursdays after 2 PM

Tuesday

Fridays before 2 PM

Tuesday

Fridays after 2 PM

Wednesday

Saturday/Sunday

Wednesday

FedEx Ground Delivery Times

  • For expected arrival date, reference the below map.
  • FedEx Ground Service does not guarantee a time-specific delivery. Please select 2-Day or Overnight delivery for time-sensitive orders.


Tracking Information

  • Once your order has been processed, you will receive a confirmation e-mail with your FedEx tracking number. Please allow 24-48 hours for this number to be activated.

For any questions regarding your IT’SUGAR order please e-mail us at customerservice@itsugar.com or call us toll-free at 1.877.385.0833.