Customer Service

Have questions, comments or suggestions about your IT’SUGAR experience? We can help! But, we can’t help you if you’re a sour puss, you don’t get that Sugar Babies aren’t real babies, or if you have a jawbreaker stuck anywhere it’s not supposed to be.  Email us! Our hours of operation are Monday - Friday, 8:00 AM ET - 5:00 PM ET.  Customerservice@itsugar.com - please make sure to include your order number.

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